Our Teng & Co. Products are covered by a 1 year warranty from the day they were purchased. This warranty will cover any manufacturer defects in materials and workmanship that you may encounter throughout the warranty period. The warranty doesn’t apply to unreasonable use, neglect, normal wear and tear, or items lost, stolen, or destroyed outside of our control.

Need to Make A Warranty Claim?

Our 1 year warranty will include a full replacement for your item. In the event that the item (style or color) is no longer available or discontinued, we will offer you a store credit for the original purchase amount. For warranty claims, please visit our “Contact Us” page and file a claim under the subject “Warranty Claim”. To expedite your claim, please attach a few photos of your wallet showing the issue that you are encountering. Our friendly customer service team will take care of things from there, and expedite a replacement item right out to you.